Terms and Conditions

Effective Date: 01/01/2025
Last Updated: 05/07/2026

Welcome to TCakes. These Terms and Conditions (“Terms”) govern your use of our website and online ordering services. By accessing our website or placing an order, you agree to these Terms.

1. General Information

TCakes provides baked goods, custom desserts, and related services through our website and physical location.

We reserve the right to modify products, pricing, availability, and these Terms at any time without prior notice.

2. Orders and Payments

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

Pricing

Prices are listed in U.S. dollars and may change without notice. Applicable taxes and delivery fees will be added during checkout.

Payment

Payment must be completed at the time of purchase unless otherwise agreed. We accept approved payment methods through our secure checkout system.

3. Custom and Specialty Orders

Custom cakes and specialty items may require:

Advance notice
Deposits or full prepayment
Design approval before production

Customers are responsible for reviewing order details carefully before confirming.

Minor variations in decoration, color, or design may occur due to the handmade nature of our products.

4. Pickup and Delivery

Pickup Orders

Customers are responsible for picking up orders during designated pickup times.

Orders not picked up within a reasonable timeframe may be discarded without refund.

Delivery Orders

Delivery availability may vary by location.

We are not responsible for delays caused by:

Weather
Traffic
Incorrect delivery information
Events beyond our control

Customers must provide accurate delivery details at checkout.

5. Refunds and Cancellations

Due to the perishable nature of baked goods:

All sales may be final unless otherwise stated.
Refunds or replacements may be offered for incorrect or damaged orders reported within [24 hours] of pickup or delivery.
Custom orders canceled less than [48–72 hours] before fulfillment may be non-refundable.

Please contact us immediately if there is an issue with your order.

6. Allergens and Dietary Information

Our products may contain or come into contact with:

Nuts
Dairy
Eggs
Wheat
Soy
Other allergens

While we may offer allergen-friendly options, we cannot guarantee an allergen-free environment.

Customers are responsible for informing us of any allergies before ordering.

7. Intellectual Property

All website content, including logos, photos, product descriptions, and designs, is the property of T Cakes LLC and may not be copied or used without written permission.

8. Website Use

You agree not to:

Use the website for unlawful purposes
Attempt to disrupt website functionality
Submit false or fraudulent orders
Copy or misuse website content

9. Limitation of Liability

To the fullest extent permitted by law, T Cakes LLC shall not be liable for:

Indirect or incidental damages
Delays or interruptions in service
Allergic reactions not disclosed prior to ordering
Issues caused by incorrect customer information

Our total liability shall not exceed the amount paid for the applicable order.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Georgia, without regard to conflict of law principles.

12. Contact Information

If you have questions about these Terms and Conditions, please contact us:

TCakes

135 Riverside Pkwy SW, Austell GA, 30168

(404)781-9014

info@tvelvetcakes.com

https://www.tvelvetcakes.com/